Last updated: 10/7/2025
These Terms and Conditions ("Terms") contains important information about your legal rights, remedies, and obligations, and is a legally binding agreement between you ("you" or "User") and Turing Spark LLC ("Turing Spark," "we", or "us"), governing your use of Turing Spark's Services. You understand that by using the Turing Spark Services (which generally means using in any way our work marketplace TuringSpark.com or our applications), and by clicking accept when prompted on the Site, you agree to be bound by all agreements which constitute Turing Spark's Terms of Service. You should read all of our terms carefully because you are promising not to break any agreements in the Terms of Service.
If you want to use our work marketplace or any of our services (which we refer to altogether as Services), whether just by looking around or by registering an account, you must first read and agree to these Terms and Conditions. If you don't understand the terms or you don't agree to all of its terms and conditions, you may not use our Services. If you do not understand or agree to the terms, do not click to accept this Agreement, "Sign Up", or similar, and do not visit TuringSpark.com, use our mobile applications, or otherwise use our Services. If you are using our Services on behalf of a business or legal entity, you may only do so if you have authority to agree to the Terms of Service on behalf of that business or legal entity.
You must register for an account to have full access to our Services, and your registration is subject to our approval.
You must register for an account with us ("Account") to access and use certain portions of our Services. Registered users of our Services are "Users", and unregistered users are "Site Visitors".
Your Account registration is subject to approval by Turing Spark. We reserve the right to decline a registration either to join Turing Spark or to add an Account of any type, for any lawful reason, including supply and demand, cost to maintain data, or other business considerations.
Turing Spark offers the Services for your business purposes only and not for personal or consumer use. By registering for an Account or by using our Services, you represent that you: (a) are doing business under your own name as a self-employed individual/sole proprietor or are an employee or agent of an independent business (such as a corporation, limited liability company, or other entity); (b) will use our Services for business purposes only; (c) will comply with any licensing, registration, or other requirements with respect to your business, or the business for which you are acting, and any offering or provision of Freelancer Services; (d) are either a legal entity or an individual who is at least 18 years old (or the age of majority in your country if the age of majority is over 18), and that you can form legally binding contracts; and (e) will comply with any and all applicable local, state, federal and/or international laws, regulations, and/or conventions in using our Site and Services.
To register for an Account to use our Services, you must complete a User profile ("Profile"), which you consent to be shown to other Users and, unless you change your privacy settings, to be shown to the public. You agree to provide accurate and complete information on your Profile—and on all registration and other forms you access while using our Services or provide to us—and you agree to keep that information current. You agree not to provide any false or misleading information about your identity or location, your business, the beneficial owner(s) of your business, your skills, or the services your business provides, and you agree to correct any information that is or becomes false or misleading. We reserve the right to suspend or terminate the Account, or access to our Services, of anyone who provides false, inaccurate, or incomplete information in creating, marketing, or maintaining a Profile or an Account.
When you register for an Account and periodically thereafter, your Account will be subject to verification, including but not limited to validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity, your location, and your ability to act on behalf of your business on Turing Spark. You authorize Turing Spark, directly or through third parties, to make any inquiries necessary to validate your identity, your location, and confirm your ownership of your business, email address or financial accounts, subject to applicable law. When requested, you must timely provide us with complete information about yourself and your business, which includes providing official government or legal documents, and cooperating with other reasonable requests we make to verify your identity.
Each person who uses our Services must register for their own Account with a username and password. You are responsible for safeguarding and maintaining the confidentiality of your username and password, and agree not to share your username or password with anyone. You are responsible for safeguarding your username and password and for any use of our Services with your username and password. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or any unauthorized access to your password. You further agree not to use the Account or log in with the username and password of another User.
The Turing Spark Site is a marketplace where Clients (Businesses) and machine learning engineers (Freelancers) can identify each other and advertise, buy, and sell Freelancer Services online. Subject to the Terms of Service, Turing Spark provides the Services to Users, including hosting and maintaining the Turing Spark website, facilitating the formation of Service Contracts, and assisting Users in resolving disputes which may arise in connection with those contracts. When a User enters a Service Contract, the User agrees to use the Services exclusively to invoice, receive, and pay any amounts owed under the Service Contract.
Turing Spark offers a platform that enables Users to find one another, enter into service relationships and agreements, receive and provide Freelancer Services, and make and receive payments. Turing Spark neither performs nor employs individuals to perform Freelancer Services. You acknowledge and agree that Turing Spark does not supervise, direct, control, or monitor Users in the performance of any contractual obligations they may have under a Service Contract and agree that: (a) Turing Spark is not responsible for ensuring the accuracy or legality of any User Content, for which Users are solely responsible; (b) Turing Spark is not responsible for the offering, performance, or procurement of Freelancer Services, (c) Turing Spark does not make any representations about or guarantee any particular User's offered services, and (d) nothing will create an employment, agency, or joint venture relationship between Turing Spark and any User offering services. While Turing Spark may provide certain badges on Freelancer or Client profiles, such badges are not guarantees, including of quality or ability or willingness of the badged Freelancer or Client to complete a Service Contract.
You further acknowledge and agree that Users, and not Turing Spark, are solely responsible for (a) evaluating and determining the suitability of any Project, Client, or Freelancer; (b) assessing whether to enter into a Service Contract with another User and for verifying any information about another User; (c) deciding whether to enter into a Service Contract on Turing Spark as well as the contract terms, and (d) negotiating, agreeing to, and executing any terms or conditions of the contracts and for performing and monitoring performance under them. All Service Contracts between Users are directly between the Users and Turing Spark is not a party to those contracts.
As part of our constant effort to improve our Services for our customers, we may test or otherwise temporarily offer certain features and beta tools for your use. We will generally flag on the Site or in related customer forums when a particular tool is being tested and how the feature works, but we do not guarantee that the Site, or any of its tools or features, will be available at any given time.
Freelancer acknowledges and agrees that Freelancer is solely responsible for: (a) all tax liability associated with payments received from Freelancer's Clients and through Turing Spark, and (b) obtaining any liability, health, workers' compensation, disability, unemployment, or other insurance needed or required by law, and that Freelancer is not covered by or eligible for any insurance from Turing Spark; (c) determining and fulfilling Freelancer's obligations under applicable laws and regulations with respect to invoicing and reporting, collecting, or remitting any applicable taxes or charges; and (d) if outside of the United States, determining if Turing Spark is required by applicable law to withhold any amount of the Freelancer Fees and notifying Turing Spark of any such requirement and indemnifying Turing Spark for any requirement to pay any withholding amount to the appropriate authorities (including penalties and interest). Freelancer is responsible for paying all taxes arising in connection with any Service Agreement entered into on the Platform and this Agreement, without any offset or deduction to the fees paid to Turing Spark.
In the event of an audit of Turing Spark, Freelancer agrees to promptly cooperate with Turing Spark and provide copies of Freelancer's tax returns and other documents as may be reasonably requested for purposes of such audit, including but not limited to records showing Freelancer is engaging in an independent business as represented to Turing Spark.
You acknowledge and agree that Users publish and request Turing Spark to publish on their behalf information on the Site such as feedback, composite feedback, or geographical location. Such information is based on data that Freelancers or Clients voluntarily submit to Turing Spark and does not constitute an introduction, endorsement, or recommendation by Turing Spark. You agree that Turing Spark is not responsible for verifying such information and provides it solely for the convenience of Users, but providing false or misleading information violates this Agreement and may result in revocation of your access to use the Site Services.
As provided in Section 2.1 above, if a Client and a Freelancer decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Freelancer; Turing Spark is not responsible for and is not a party to any Service Contract and under no circumstances will any such contract create an employment or any service relationship between Turing Spark and any User.
With respect to any Service Contract, Clients and Freelancers may enter into any agreements that they deem appropriate (e.g., confidentiality agreements, invention assignment agreements, assignment of rights, etc.), provided that those agreements do not conflict with, narrow, or expand Turing Spark's rights and obligations under the Terms of Service, including this Agreement.
If Freelancer has delivered project deliverables to Client and Freelancer and Client cannot agree upon a final project deliverables, or Client otherwise wishes to modify the Project Terms, cancel the Project, and/or request a refund (a "Project Dispute"), Client may initiate a Project Dispute by informing Freelancer via the Site. Client must initiate a Project Dispute within 60 days of Client's payment of Freelancer's invoice, after which time Client loses the right to both initiate a Project Dispute and to any refund. Following the initiation of a Project Dispute, Client and Freelancer shall make good-faith efforts to come to a mutually agreed upon resolution of such Project Dispute based upon the Project Terms. If after a reasonable amount of time, Client and Freelancer cannot reach a mutually agreed upon resolution to the Project Dispute, Turing Spark shall determine the outcome of the Project Dispute in its sole discretion, including the amount of any refund to Client. If the Project is cancelled for any reason, the Client will have no right to use the project deliverables.
Your interactions with other users are solely between you and such User and Turing Spark will not be responsible for any loss or damage incurred as the result of any such interactions (excluding those directly due to wrongful acts or omissions of Turing Spark). If there is a dispute between you and any User, we are under no obligation to become involved. Notwithstanding the foregoing, Turing Spark will use commercially reasonable efforts to provide the Services described in these Terms.
Users may agree to any terms they deem appropriate with respect to confidentiality. If Users do not agree to their own confidentiality terms, this Section 3.4 (Confidential Information) applies.
To the extent a User provides Confidential Information to another User, the recipient will take reasonable steps to keep that information confidential. On a User's written request, the party that received Confidential Information will promptly destroy or return the disclosing party's Confidential Information and any copies of it contained in or on its premises, systems, or any other equipment otherwise under its control. Users specifically agree that this Section 3.3 applies to information exchanged for purposes relating to evaluating whether to enter into a Service Contract, even if such contract is never agreed to.
Client is solely responsible for and assumes all liability for determining whether Freelancers should be engaged as independent contractors or employees and engaging them accordingly. Client warrants its decisions regarding classification are correct and its manner of engaging Freelancers complies with applicable laws, regulations, and rules. Turing Spark is not responsible for worker classification as between Client and Freelancer, and nothing in this Agreement is intended to or should be construed to create a partnership, joint venture, franchisor/franchisee or employer-employee relationship between Turing Spark and a User.
Freelancers agree to pay Turing Spark a 5% service fee for use of the Services (including marketing, invoicing, reporting, payment, and dispute resolution services). The service fee is collected at the time of payment processing. When a Client makes payment through the Site, Stripe, our third-party payment processor, deducts the Service Fee from the gross amount paid by the Client before releasing the net amount to the Freelancer. Turing Spark does not directly hold or transfer Client or Freelancer funds at any time.
Clients agree to pay Turing Spark a 5% service fee for accessing the Services and for administration and facilitation of payments related to the Freelancer Fees. This Client service fee is added to the payment processed by Stripe at the time of transaction.
All Turing Spark service fees are exclusive of applicable taxes. Stripe, as payment processor, may be required by applicable law to collect or remit certain taxes or levies in connection with payments (including VAT, GST, sales taxes, or withholding taxes). Such amounts will be collected in addition to the fees owed under these Terms. Users remain solely responsible for compliance with their own tax obligations.
Hourly Contracts. Freelancer will invoice Client for Freelancer Fees on a weekly basis through Turing Spark, and Client will pay invoices consistent with the Hourly Payment Agreement. When Client approves an Hourly Invoice for an Hourly Contract, Client automatically and irrevocably authorizes and instructs Stripe, our third-party payment processor, to charge Client's designated Payment Method for the Freelancer Fees.
Fixed-Price Contracts. When Client authorizes the payment of the Freelancer Fees for a Fixed-Price Contract, Client automatically and irrevocably authorizes and instructs Stripe to charge Client's designated Payment Method for the Freelancer Fees.
Client acknowledges and agrees that for both Hourly Contracts and Fixed-Price Contracts, failure by Client to decline or dispute an Hourly Invoice or request for payment is an authorization and instruction to Stripe to release payment.
Payments to Freelancers are facilitated exclusively through Stripe. Turing Spark does not hold or maintain custody of Client or Freelancer funds at any time.
Hourly Contracts. Freelancer Fees become available to Freelancers no later than following the expiration of a one-day security and dispute period after the Client approves the applicable invoice.
Fixed-Price Contracts. Freelancer Fees become available to Freelancers no later than following the expiration of a one-day security period after the Client accepts the work submitted by the Freelancer and approves payment.
You agree to communicate through the Site and make and receive payments only through the Site for 12 months from the date you first identify or meet your Client or Freelancer on the Site. Violations of this Section constitute a serious breach and may result in permanent suspension of your Account.
You agree to exclusively use Turing Spark (or sites or platforms owned and operated by affiliates of Turing Spark) to make payments for work that arises out of a relationship you made through Turing Spark for 12 months from the date you first established the relationship.
You are solely responsible for creation, storage, and backup of your business records. You agree that Turing Spark has no obligation to store, maintain or provide you a copy of any content or information that you provide, except to the extent required by applicable law.
Turing Spark and its affiliates make no representation or warranty about the services, including that the services will be uninterrupted or error-free, and provide the Services (including content and information) on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Turing Spark and its affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose.
Turing Spark is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to: (i) your use of or your inability to use our Site or Site Services; (ii) delays or disruptions in our Site or Site Services; (iii) viruses or other malicious software obtained by accessing, or linking to, our Site or Site Services; (iv) glitches, bugs, errors, or inaccuracies of any kind in our Site or Site Services; (v) damage to your hardware device from the use of the Site or Site Services; (vi) the content, actions, or inactions of third parties' use of the Site or Site Services; (vii) a suspension or other action taken with respect to your Account; (viii) your reliance on the quality, accuracy, or reliability of job postings, Profiles, ratings, recommendations, and feedback (including their content, order, and display), or metrics found on, used on, or made available through the Site; and (ix) your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to the Terms of Service.
Additionally, in no event will Turing Spark, our affiliates, our licensors, or our third-party service providers be liable for any special, consequential, incidental, punitive, exemplary, or indirect costs or damages, including, but not limited to, litigation costs, installation and removal costs, or loss of data, production, profit, or business opportunities. The liability of Turing Spark, our affiliates, our licensors, and our third-party service providers to any User for any claim arising out of or in connection with this Agreement or the other Terms of Service will not exceed the lesser of: (a) $2,500 or (b) any fees retained by Turing Spark with respect to service contracts on which User was involved as Client or Freelancer during the six-month period preceding the date of the claim.
In recognition of the fact that Turing Spark is not a party to any contract between Users, you hereby release Turing Spark and our respective officers, directors, agents, subsidiaries, joint ventures, employees and service providers from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute you have with another User, whether it be at law or in equity that exist as of the time you enter into this Agreement. This release includes, for example and without limitation, any disputes regarding the performance, functions, and quality of the Freelancer Services provided to Client by a Freelancer and requests for refunds based upon disputes.
You will indemnify, defend, and hold harmless Turing Spark and our respective directors, officers, employees, representatives, and agents (each an "Indemnified Party") for all Indemnified Claims and Indemnified Liabilities relating to or arising out of: (a) your or your agents' use of the Services, including any payment obligations or default incurred through use of the Services; (b) any Work Product or User Content related to your use of the Services; (c) any Service Contract entered into by you or your agents, including, but not limited to, the classification of a Freelancer as an independent contractor, any employment-related claims; (d) your or your agents' failure to comply with the Terms of Service; (e) you or your agents' failure to comply with applicable law; (f) negligence, willful misconduct, or fraud by you or your agents; and (g) you or your agents' violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights.
Unless both you and Turing Spark expressly agree otherwise in writing, either of us may terminate this Agreement in our sole discretion at any time, without explanation, upon written notice to the other, which will result in the termination of the other Terms of Service as well, except as otherwise provided in this Agreement. You may provide written notice to [email protected]. In the event you properly terminate this Agreement, your right to use the Services is automatically revoked, and your Account will be closed.
Except as otherwise required by law, if your Account is closed, you will no longer have access to information or material you kept on the Site and any content stored in your Account may be deleted, for which Turing Spark expressly disclaims liability. Turing Spark may retain some or all of your Account information as permitted or required by law and the Privacy Policy.
After this Agreement terminates, the terms of this Agreement and the other Terms of Service that expressly or by their nature contemplate performance after this Agreement terminates or expires will survive and continue in full force and effect. For example, the provisions related to arbitration, audits, intellectual property, non-circumvention, indemnification, fees, reimbursements, and limitations of liability each contemplate performance or observance after this Agreement terminates.
These Terms shall be governed by and construed solely and exclusively in accordance with the laws of the State of Washington, USA without giving effect to any law that would result in the application of the law of another jurisdiction.
If you are located in the United States, any and all disputes between you and Turing Spark arising under or related in any way to this Agreement, must be resolved through binding arbitration as described in this section. You agree that by entering into this agreement, you and Turing Spark are each waiving the right to trial by jury or to participate in a class action. The arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), and the hearing (if any) must take place in King County, Washington.
If you are located in the EEA, UK or Switzerland, the parties irrevocably submit to the exclusive jurisdiction of the courts of London, England and their Courts of Appeal.
If you are located in Australia or elsewhere in the world, the parties irrevocably submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia and their Courts of Appeal.
This Agreement is the only agreement between you and us regarding the Services and supersedes all prior agreements for the Services and supersedes any prior agreements between us for actions occurring after the effective date of this Agreement.
Subject to the conditions set forth herein, Turing Spark may amend this Agreement and any of the other agreements that comprise the Terms of Service at any time by posting a revised version on the Site. Turing Spark will provide reasonable advance notice of any amendment that includes a Substantial Change, by posting the updated Terms of Service on the Site and providing notice on the Site or by email. If the Substantial Change includes an increase to Fees charged by Turing Spark, Turing Spark will provide at least 30 days' advance notice of the change.
These Terms of Service and any rights or obligations hereunder may not be transferred or assigned by you unless you follow the provisions in this Section. In order to assign the Terms of Service or your Account to a successor after an acquisition of your company or substantially all of your assets, a merger, or another change in majority ownership of your company, you must provide written notice to Turing Spark via email to [email protected].
If any provision of this Agreement is invalid or unenforceable under applicable law, then it will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions of this Agreement will continue in full force and effect.
The parties to this Agreement will not be responsible for any delay or failure to perform any obligation under this Agreement for a reasonable period due to labor disturbances, accidents, fires, floods, pandemics, cyber attacks, telecommunications or Internet failures, strikes, wars, riots, rebellions, terrorism, blockades, acts of government, governmental requirements and regulations or restrictions imposed by law or any other similar event beyond the parties' reasonable control.
The English language version of the Terms of Service will be controlling in all respects and will prevail in case of any inconsistencies with translated versions, if any. The Site is controlled and operated from our facilities in the United States.
Turing Spark makes no representations that the Site or Services are appropriate or available for use outside of the United States. Those who access or use the Site from other jurisdictions do so at their own risk and are entirely responsible for compliance with all applicable laws and regulations, both in the United States and abroad, including export and import regulations.
Turing Spark and its Affiliates may need to provide you with certain communications, notices, agreements, statements or disclosures in writing regarding our Services. You consent to receive these records electronically from Turing Spark and its Affiliates rather than in paper form.
If you have questions about our Terms of Service, please contact our support team or email us at [email protected].
Last updated: September 27, 2025. These terms are effective immediately for new users and existing users will be notified of any changes.